Legal
Privacy Policy
Last updated: 12 May 2026
1. Who we are
Preston's Butchers, based in Plympton, Devon, is the data controller responsible for any personal information you share with us through our website and ordering app.
2. What we collect
When you sign up or place an order, we collect:
- your name
- email address
- phone number
- delivery / collection address
- your order history within the app
- basic device info needed to send push notifications
3. Why we use it
We only use your details to:
- set up and run your ordering account
- process and prepare your orders
- send order updates and collection reminders
- occasionally let you know about shop news and offers (you can opt out at any time)
4. Who we share it with
We don't sell your details to anyone. We only share them with the trusted services we use to run the shop and the app — for example our ordering platform, email provider and push notification service. They're only allowed to use your data to provide their service to us.
5. How long we keep it
We keep your account details for as long as you have an active account with us. If you'd like us to close your account and remove your data, just ask.
6. Your rights
Under UK GDPR you have the right to:
- ask for a copy of the data we hold on you
- ask us to correct anything that's wrong
- ask us to delete your data
- opt out of marketing messages and push notifications
To make any of these requests, pop into the shop or give us a ring.
7. Cookies
Our website uses a small number of essential cookies to keep things working. We don't use tracking or advertising cookies.
8. Changes to this policy
If we update this policy we'll post the new version on this page and update the date above.
9. Contact
Questions about your data? Pop into the shop or give us a ring — we're happy to help.